and Move-In Cleaning in OttawaMove out cleaning in Ottawa and Move-In Cleaning for empty residential properties and apartments, before the keys change hands or before you unpack.
Move-out Move-in Condos and apartments
Home / Move-in / Move-Out Cleaning
Scope
Kitchens, bathrooms, bedrooms, living areas and floors are cleaned in an empty unit: dusting, vacuuming and mopping throughout. The list reflects our own scope. It is not an industry or legal standard, and landlord checklists vary.
Scope at a glance
Each row shows one area of the unit. Add-ons are extras you request with your quote.
| Area | Included | Optional add-on | Not included |
|---|---|---|---|
| Kitchen | Counters, sink, outside of cabinets | Inside oven, fridge, cabinets | |
| Bathrooms | Toilet, tub or shower, sink, mirror | Grout detail | Mould treatment |
| Bedrooms and living areas | Dusting, baseboards, doors, switch plates | Interior windows, blinds | Wall washing |
| Floors | Vacuuming, sweeping and mopping | Carpet Cleaning, booked as a separate service | Repairs, junk removal |
Move-in vs move-out
Move-Out Cleaning prepares a unit for the next person who will see it, whether a landlord, tenant or buyer. Move-In Cleaning prepares a home the previous occupant left, before your furniture arrives.
A unit needing more than a handover clean may suit a deep clean. Renovation dust is a different job, covered under Post Construction Cleaning.
Keys and access
Plan the clean for after the movers leave and before the keys change hands. Leave a little slack before your handover date in case you want to look over the result.
Elevator and loading-area rules vary by building. Check your building’s move-in and move-out rules, book the elevator and loading area, and pass the details on when you request a quote.
Preparation
A few steps beforehand help the clean go smoothly.
Remove belongings and rubbish. Junk removal is not part of the service.
Keep the power and water on.
Arrange keys, fobs and building access as agreed.
Point out stained grout or a greasy oven in your request.
Your quote
Prices are not listed because the right figure follows the scope we agree with you.
Bedrooms, bathrooms and overall size.
Current condition, including built-up grime.
Whether the unit is empty or still has furniture.
Inside the oven or fridge, for example.
Parking, building access and elevator booking.
Your handover date and when you need the clean.
Ontario rules
Ontario tenants must keep a rental unit to “ordinary or normal cleanliness,” which the Landlord and Tenant Board (LTB) describes as “up to the standard that most people would consider ordinary or normal cleanliness” (LTB, Information for New Tenants). An untidy unit alone is not grounds for eviction, but a unit so dirty that it attracts pests or interferes with others could be. Tenants are not responsible for normal wear and tear, but must repair or pay for damage beyond it (LTB, Maintenance and Repairs).
A rent deposit can only be used as the rent payment for the last month or week before the tenant moves out. It cannot be used for anything else, such as repairing damage (LTB, A Guide to the Residential Tenancies Act). This page makes no ruling on cleaning charges. These are residential tenancy rules, and this is general information, not legal advice. Check your lease first, since this page cannot tell you whether it requires a professional clean. If unsure, ask the Landlord and Tenant Board or a legal clinic.
Process
The process starts with your quote request.
Send the address, unit size and handover date through the quote form.
Review the details and any add-ons before the day.
The empty unit is cleaned to the agreed scope, ready for you to look over before handover.
Handover
A receipt can show the date and the scope of the clean, and photos can show how the unit looked when it was finished. Neither controls how a landlord or buyer judges the result, and we cannot promise that outcome.
We clean residential properties and apartments in Ottawa, including Riverside South, Manotick, Richmond, Nepean, Gloucester and Orléans. Unsure whether your street is covered? Ask when you request a quote. See the service areas page.
Checklist
Use this list before the cleaning date so the visit starts on time.
Have keys, fobs, codes or a lockbox ready, and tell us which applies.
Empty cupboards and remove items from the floors where you can.
Confirm the time with the landlord or agent, and any building booking.
Recent work
Photos from recent jobs. Each pair shows the same spot before and after the clean.
Related
Other services you may need.
FAQ
Send the address, the size of the unit and your handover date.
